Improving your
call center
efficiency using
AI under human
supervision
Real stories. Real results.
Explore Use Cases with Smile.CX - create enganging interactions that
deploys in days or weeks, not months.
Finance

Re-activate cold leads at scale

Personalize journeys across digital banking

Insurance

Route customer queries to agents instantly

Streamline claims across all
touchpoints

Healthcare

Fill clinic calendars with smart booking

Automate care requests across channels

Travel & Hospitality

Manage agency queries without adding headcount

Multilingual support for post-sales issues

Automotive

Cut service wait times digitally

Utility

Make support easy across digital entry points

Retail

Replace legacy CX with automation-first flows

Logistics

Handle shipping requests across 3+ channels

BPO

Redesign call center ops with AI-first flows

Public Sector

One assistant for all student services

Descubre lo que dicen nuestros clientes
Travel

"We chose the right approach and we're seeing the results: from a quote process that took up to 10 minutes for a human operator to just 2–3 minutes with GAIA, which provides us with 3 solutions."

Aleksandar Starcevic


Customer Service Management BOSCOLO TOUR
BPO

"All this information in a single hub gives me, at any moment, a snapshot of the company. A real milestone.
A single tool where, at any moment, with two clicks, I can see a snapshot of my company — it has changed the way I see daily work."

Marco Luoni


IT & Innovation Manager 8MILA
RETAIL

"We started in 2022 with the goal of improving call center quality, and therefore our customer’s CX. In 2022, we were handling 2–3% of chats; today, we're at around 25–30%."

Nicola Grillo
Domestic & International Management System Director SISAL
Behind every smile,
there’s a great experience
Te ayudamos a construir las que realmente importan.
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