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What if CX automation
didn't mean losing control
but gaining it?

Orchestrate every interaction with AI where it counts, and people where it matters.

Smile.CX is the orchestration platform that turns automation into action real-time,

adaptable and human-aware.

Get ready for real results

From frontline support to executive oversight, Smile.CX’s cloud-based customer experience solution helps organizations of all sizes reduce workloads, boost efficiency, and deliver better experiences with the added advantage of human oversight where it matters.

Tailor your ops through modular automation.

Track satisfaction & risk KPIs in real-time.

Human-in-the-loop by design.

All your channels in the cloud, powered by AI.

Orchestrated CX

Ready when it matters

Cut handling times by up to 50%

Let AI manage volume, agents handle value.

See case studies

Automate without losing control

Every flow is transparent, traceable, and supervised.

Learn how