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ItalianoAn Italian Specialty Finance Bank specializing in credit for households and SMEs, retail and corporate financing, and retail market fundraising through advanced online banking services and an extensive network.
Finance
Reactivate inactive Customer Base with AI to drive new outbound sales opportunities
Strengthening outbound sales processes in the banking sector
client information
achieved benefits:
25%+
Contact Success Rate
~30%
Appointment Success
Rate
~75%
Cost per Appointment
Reduction
Download the
success story
Descubre lo que dicen nuestros clientes
“
Travel
"We chose the right approach and we're seeing the results: from a quote process that took up to 10 minutes for a human operator to just 2–3 minutes with GAIA, which provides us with 3 solutions."
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BPO
"All this information in a single hub gives me, at any moment, a snapshot of the company. A real milestone. A single tool where, at any moment, with two clicks, I can see a snapshot of my company — it has changed the way I see daily work."
“
RETAIL
"We started in 2022 with the goal of improving call center quality, and therefore our customer’s CX. In 2022, we were handling 2–3% of chats; today, we're at around 25–30%."
Behind every smile,
there’s a great experience
there’s a great experience
Te ayudamos a construir las que realmente importan.
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