Use Cases | Smile.CX

Smarter CX in action: boosting call center efficiency with AI guided by human oversight

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Automotive

BPO

Finance

Healthcare

Insurance

Logistics

Public sector

Retail

Travel

Utilities

Reactivate inactive Customer Base with AI to drive new outbound sales opportunities

An Italian Specialty Finance Bank specializing in credit for households and SMEs, retail and corporate financing, and retail market fundraising through advanced online banking services and an extensive network.

Enhancing Digital CX for the foreign branches of Italy's first bank

Italian bank with a global presence in financial services.

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