English
ItalianoSmarter CX in action: boosting call center efficiency with AI guided by human oversight
Real outcomes. Explore how Smile.CX powers high-impact CX scenarios deployed in days or weeks, not months.
Resources Available
Filters:
Improving insurance call center efficiency using AI under human supervision
An Italian insurance subsidiary managing over 210,000 roadside assistance cases annually with 150+ operators faced rising operational costs and customer dissatisfaction due to overloaded contact centers, slow manual insurance checks, and long wait times.
Behind every smile,
there’s a great experience
there’s a great experience
We help you build the ones that matter.
Ask for a customized demo